Shipping policy

Shipping Policy – Pocket Potus

1. Order Processing

   • Orders are processed within 1–2 business days after payment confirmation.

   • If there are holidays or unexpected delays, we will notify you by email or SMS.

2. Shipping Time

   • All orders are shipped within 4 business days.

   • Business days refer to Monday through Friday, excluding weekends and public holidays.

3. Shipping Charges

   • Shipping costs are calculated based on the weight, size, and destination of your order.

   • Additional charges may apply for remote delivery areas.

4. Tracking Information

   • Once your order is shipped, you will receive a tracking number.

   • You can use this number to track your shipment online.

5. Delays & Exceptions

   • Delivery times may be affected by customs clearance, courier delays, or unforeseen circumstances.

   • We will keep you updated in case of any delay.

6. Delivery

   • Orders will be delivered to the shipping address you provide at checkout.

   • If you are not available, the courier may offer redelivery or a local pickup option.

7. Customer Support

   • For any issues related to shipping or delivery, please contact our support team.

   • We are committed to resolving your concerns as quickly as possible.